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Covington Pet Residence is rated 3.9 out of 5 by 67.
Rated 2 out of 5 by from DIsappointed Not only do you need an engineering degree to assemble--the instructions are horrible and there is ALOT to assemble--but the quality is not what I would expect from Frontgate and for the PRICE!!!!!
Date published: 2020-12-14
Rated 1 out of 5 by from Completely disappointing and not worth the money. When it first arrived it arrived with broken door handles, which wasn’t apparent until I had it 90% completed. They had to ship a whole complete set and I had to take the door handles out and return the rest. Now door handles have broken again after a few months. It just seems very poorly designed. Had a smaller different dog crate years ago for a different dog and it was so much higher quality. Paint has chipped off in front. Also, they don’t sell replacement beds for the inside on their website and finding a third party one that fits has been difficult. Would not recommend this product at all.
Date published: 2021-07-23
Rated 1 out of 5 by from Quality Issue Looks ok in the end, but NOT happy with this expensive purchase. Top board was crack all the way down the crease and was very weak. Latch does not close - have to use rubber band. This looks like a $300 piece of furniture from China - Not $700 Keep looking people
Date published: 2021-02-20
Rated 1 out of 5 by from Waste of money. Beautiful crate... however did not hold up after using for one week. The quality is terrible. The door looks and feels like if my dog really wanted to get out he could just lean against it. The door handle broke off today and I put it together a week ago. Btw ordered in May. Got it after complaining to customer service because they were still selling it online.
Date published: 2021-01-06
Rated 1 out of 5 by from Covington Pet Residence This crate is flimsy and the door hardware is hard to use as that the latches aren't level. It took a long time to arrive with many changes in delivery date...assuming due to Covid. When it did arrive one of the large pieces separated in the box, because of poor craftsmanship. After a long chat online and then a call I put the pieces back in the box and awaited the replacement. When it arrived it was in better condition, however, it is just not a quality piece. I think it would be easy for a motivated dog to break this kennel. It looks nice(1 star) but I do not think it will last and I would worry about leaving a large ~ yet appropriately sized ~ dog unattended.
Date published: 2021-01-02
Rated 1 out of 5 by from Beautiful style...quality questionable. I loved the style of this Pet residence. Box was damaged. The door hardware was broke. Top was cracked and door cracked. Frontgate cs was excellent sent another replacement...box was damaged again and more broken parts.
Date published: 2020-12-23
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What are internal dimensions for the medium size crate?

Asked by: gg614
Thank you for your interest in our Covington Pet Residence. The interior dimensions of the medium are 29.72"L X 17.52"W X 23.23"H.
Answered by: SB Frontgate Service
Date published: 2021-05-05

What size is appropriate for a 50 lb.Pit bull mix? 

Asked by: Ellie Mae
Thank you for your interest in our Covington Pet Residence. The interior dimensions of the medium are 29.72"L X 17.52"W X 23.23"H. The interior dimensions on the large are 40.16"L X 23.03"W X 30.98"H.
Answered by: SB Frontgate Service
Date published: 2021-08-17

We have the large size and the doors do not slide past the frame as pictured- is this wrong?

Asked by: Emilyanne
Thank you for your interest in our Covington Pet Residence. To better assist you, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2021-08-30

Does it come with a doorbell, or do you just knock?

Asked by: Jack mehoffer
Thank you for your interest in our Covington Pet Residence. This item does not have a doorbell.
Answered by: SB Frontgate Service
Date published: 2021-07-21

which size is appropriate for a dog that will most likely be 30 lbs full grown?

Asked by: dogmom20
Thank you for your interest in our Covington Pet Residence. The interior dimensions of the medium are 29.72"L X 17.52"W X 23.23"H. The interior dimensions on the large are 40.16"L X 23.03"W X 30.98"H.
Answered by: SB Frontgate Service
Date published: 2021-07-21

The dark grey looks brown in the photos. Is it actually grey?

Asked by: Shannonv
Thank you for your interest in our Covington Pet Residence. The dark gray is gray.
Answered by: SB Frontgate Service
Date published: 2021-04-07

I see that the crate has a removable tray which is great. Is the rest of the crate easy to clean? My labradoodle tends to vomit quite a bit and wondering if it would be difficult to clean. Thanks

Asked by: AussieLabradoodle
Thank you for your interest in our Covington Pet Residence. This item is easily cleanable.
Answered by: SB Frontgate Service
Date published: 2020-12-02

Does the latch/doors lock?

Asked by: Tkjell
Thank you for your interest in our Covington Pet Residence. This item the door latches to stay closed.
Answered by: SB Frontgate Service
Date published: 2021-08-31
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Product:167209-Covington Pet Residence